Buckt Go - FAQs
Buckt - Rearranging Bookings
All bookings made are for the date and time specified in the confirmation message that you receive from Buckt (or the date and time specified by the activity provider if you have contacted them directly). For some activities, we are unable to ...
How do I purchase a Christmas gift, and when will it be delivered?
Christmas gifts are now available! Treat a loved one to a Buckt Christmas gift, and help make 2024 their best year ever! HOW TO BUY A CHRISTMAS GIFT - Simply head to this link [embed this link where it says 'this link - https://bit.ly/BKTXMAS23] and ...
Buckt - I can't access the app. How do I resolve this?
If you're struggling to access your tickets, please follow the instructions below to attempt to resolve the issue: 1) Please ensure that you are due to receive activities this month. If you signed up this month, you won't receive activities until ...
Buckt - I am seeing the wrong booking forms when I click the 'booking request' button
If you are seeing the incorrect booking form, it usually means that your app is not fully updated. When you load the app, you will be prompted to 'accept changes'. Please do this whenever this prompt appears as it will make the relevant updates. If ...
Buckt - I've cancelled after the deadline. Can I get a refund?
All Buckt subscriptions are rolling subscription that will continue until they are cancelled (or until the subscription has been paused at the request of the subscriber). Subscriptions must cancelled or paused before the next charge date, which takes ...
Buckt - How do I access the Buckt app?
Subscribers can download the app by following the below steps: Step 1) Head to the App Store/ Google Play Store and search for ‘Buckt’. Download the app. Step 2) Register on the app. You must use the email address of the ‘lead subscriber’ (the one ...
Buckt - Are gifts on a recurring subscription? Will it renew?
Each gift subscription is pre-payment for a set number of months of a subscription and to access this, all gift recipients need to register for a live subscription on our system. This will continue after the pre-paid months are over until it is ...
Buckt - Are the activities accessible to those with physical limitations or disabilities?
Buckt works with hundreds of partners across the country and our aim is to always try and make each set of ticket as accessible as possible. Unfortunately, due to the size of the business, this is not always possible and we are unable (at this ...
Buckt - When are the activities? Are they at the weekend? Are they on set dates?
The majority of activities are what we call 'flexible date activities', meaning that subscribers can attend anytime as long as the venue is open and has availability. This will include weekends (as understandably the activity providers that we work ...
Buckt - Why have I received the same activities as a previous month?
Those that cancel their subscription and sign up again at a later point will receive activities that they have already had. Buckt operates in 'cycles', meaning that if subscribers cancel and sign up again, they will start the cycle of activities ...
Buckt - If I can't find exactly what I want or have any specific requests, can I contact you?
Yes! We’re more than happy to take specific requests and we will try to accommodate you to the best of our ability/as much as is practically possible. Please email support@buckt.uk with any questions.
Buckt - Do you have a package specifically for businesses?
Yes! Our corporate packages start at £12.50 per subscriber for 5 activities. These can be distributed to staff as rewards, can be used together as staff nights out or given to clients as a ‘thank you’ gift. Each staff member will need to have an ...
Buckt - How are the tickets and activities sent to me?
Subscribers can access their tickets via the Buckt app. On the app, there will be instructions about how redeem/book for each activity (and this may vary from activity to activity). Subscribers can download the app by following the below steps: Step ...
Buckt - There's talk of Buckt being inspired by the idea of a bucket list. What does this mean?
The idea was originally inspired by our founder’s bucket list. It contained 100 activities – both big cliché bucket list activities, and small personal challenges. Our founder Dan, spoke to different people about their own bucket lists and realised ...
Buckt - What age is Buckt suitable for? Is it only for those aged 18+?
Buckt is targeted at over 18s. This is because we include a number of activities that are only suitable for this age, such as alcohol related activities or ‘extreme’ activities (e.g. axe throwing). Individuals can subscribe with someone under 18, ...
Buckt - Can I take someone other than the named second person to activities?
Either the ‘lead subscriber’ or the ‘secondary subscriber’ must be in attendance for every booking. They are free to go together, or take someone else if the other can not attend.
Buckt - Can I buy one-off tickets for activities I want to take friends to?
Subscribers can purchase one-off activities called Bring A Friend Passes (BAF Passes) for certain activities within their subscription. These are sold at discounted rates that are below RRP.
Buckt - Where does Buckt operate? Where are the activities?
Buckt currently operates in Birmingham, Bradford, Bristol, Cardiff, Leeds, Liverpool, London, Manchester, Sheffield and Worcestershire. This means that all activities will be within these regions (usually no further than a 20-30 minute commute). If ...
Buckt - How many activities can I do? Do I have to do activities that I book in for?
Subscribers can do all five activities that they receive each month, or just the one or two that really take their fancy. All five activities are included for the cost of their subscription. Subscribers are encouraged to only book in for the ...
Buckt - How do I cancel my subscription?
All subscriptions are rolling subscriptions that can be cancelled at any time once you have received your first set of tickets. To cancel, please email support@buckt.uk and we will provide you with more information on how to terminate your ...
Buckt - Is Buckt a subscription? Will there be further payments?
All individuals that register on our system will be added to a recurring monthly subscription which will continue until cancelled. Subscribers will be charged on the 1st day of each month. Their initial payment will cover their first set of ...
Buckt - How long do I have to complete the activities?
You will have three months to complete all non-date specific activities, however these must be booked in by the last day of the month that you received those tickets via the Buckt app. Example: If your receive the October activities, you will have ...
Buckt - It seems really low cost - are there any hidden charges?
There are no additional charges or hidden fees. You pay your subscription fee and receive 5 activities that you can go and complete. These activities are all included and covered by your monthly subscription fee. You don’t have to pay anything extra ...
Buckt - How much does Buckt cost?
Buckt costs: Option 1 - 5 tickets: £40 for 2 people (5 tickets for 2 people - 10 tickets in total) Option 2 - 3 tickets: £25 for 2 people (3 tickets for 2 people - 6 tickets in total) Option 3 - lucky dip: £5 for 2 people No guaranteed tickets; entry ...
Buckt - What kind of activities will I receive?
Each month you get tickets to 5 of the best activities in your region! Each month you'll receive a mixture of: ‘Classic’ activities i.e. trampoline parks, escape rooms, cinema, restaurants. High end experiences i.e. drifting experiences, go karting, ...
Buckt - What do I get with a subscription?
You get 5 mystery tickets per person to top activities and attractions in your region. Each month, these tickets will be sent to your phone via the Buckt app, and you'll be able to start booking in for them straight away! On average, Buckt includes ...
Buckt - When will payments be taken?
If you have signed up for a standard subscription, an initial payment will be taken straight away and this is for your first set of activities, which you will receive at the beginning of the following month. Your next payment will be taken out on the ...
Buckt - When will I receive my activities?
All of your tickets will be uploaded to the Buckt app by 23:59 on the 3rd working day of each month (please note that working days are Monday-Friday excluding bank holidays). Once your tickets are uploaded, will be able to view and book your ...
Buckt - How do I give Buckt to someone as a gift?
You can purchase a gift through this page.
Buckt - What is Buckt?
Buckt is the UK’s only tickets and activities subscription service. Every month subscribers get 5 mystery tickets to some of the best attractions and activities in their region. From axe throwing to alpaca walking, cinema tickets to sumo suit ...